Privacy Policy

Privacy Policy for store.reboxy.net

This Privacy Policy explains how personal data is collected, used, and protected when you visit or make a purchase through store.reboxy.net.

1. Data controller

The controller of your personal data is:

Reboxy / Jan Friml
Milady Horákové 386/63
170 00 Prague 7
Czech Republic

Company ID (IČO): 61826286
VAT ID (DIČ): CZ7404090166

E-mail: info@reboxy.net
Website: www.reboxy.net / store.reboxy.net

2. What personal data we collect

We may collect and process the following personal data:

name and surname
billing and delivery address
e-mail address
phone number
company name, Company ID and VAT ID if applicable
order details and purchase history
payment-related information provided through payment service providers
communication sent to us by e-mail or contact form
technical and usage data related to your visit to the website, such as IP address, browser type, device type, cookies, and website activity

3. Why we process personal data

We process personal data for the following purposes:

to process and deliver your order
to communicate with you about your order
to issue invoices and comply with legal and tax obligations
to handle complaints, returns, and customer support
to improve the website, its security, and user experience
to send marketing communications, where permitted by law or based on your consent
to protect our legitimate interests, including fraud prevention and legal claims

4. Legal basis for processing

We process your personal data on one or more of the following legal bases:

performance of a contract
compliance with legal obligations
legitimate interests of the seller
your consent, where required

If processing is based on consent, you may withdraw that consent at any time.

5. Order processing and payments

When you place an order, we use your personal data to process the purchase, arrange shipment, and communicate order-related information.

Payments are processed through third-party payment providers. We do not store full payment card details unless this is explicitly handled by the payment provider under their own terms and security standards.

6. Delivery and third parties

To fulfill your order, personal data may be shared with trusted third parties, especially:

shipping and logistics providers
payment service providers
accounting and tax service providers
IT and hosting providers
e-commerce platform providers
marketing or analytics providers, where applicable

We only share personal data to the extent necessary for the relevant purpose.

7. Cookies and analytics

This website may use cookies and similar technologies to ensure proper website functionality, analyze traffic, improve performance, and support marketing activities.

Cookies may include:

necessary cookies required for the operation of the website
preference cookies
analytics cookies
marketing cookies, where applicable

You can manage cookies through your browser settings and, where applicable, through the website’s cookie banner or consent tool.

8. How long we keep personal data

We retain personal data only for as long as necessary for the purposes described above, or as required by applicable law.

In particular:

order and invoice data may be retained for the period required by accounting and tax regulations
communication related to complaints or legal claims may be retained for the period necessary to protect our rights
marketing data processed on the basis of consent may be retained until consent is withdrawn

9. Data transfers outside the EU

Some third-party service providers may process personal data outside the European Union or European Economic Area.

Where such transfers occur, they are carried out only in accordance with applicable data protection law, using appropriate safeguards where required.

10. Your rights

Under applicable data protection law, you may have the right to:

request access to your personal data
request correction of inaccurate or incomplete data
request deletion of personal data
request restriction of processing
object to processing based on legitimate interest
request data portability where applicable
withdraw consent at any time, where processing is based on consent
lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at info@reboxy.net.

11. Data security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.

However, no internet transmission or storage system can be guaranteed to be completely secure.

12. Marketing communications

If permitted by law, we may send you information about products, updates, or offers related to Reboxy.

Where required, such communications will only be sent based on your consent.

You can unsubscribe from marketing communications at any time by using the unsubscribe link in the message or by contacting us directly.

13. Children’s privacy

This website is not intended for children under the age required by applicable law for independent consent to data processing. We do not knowingly collect personal data from children without appropriate legal basis.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The current version will always be published on this website.

15. Contact and supervisory authority

If you have any questions about this Privacy Policy or how your personal data is processed, please contact:

info@reboxy.net

If you believe your personal data is being processed unlawfully, you may lodge a complaint with the relevant supervisory authority.

For the Czech Republic, the supervisory authority is:

Office for Personal Data Protection
Úřad pro ochranu osobních údajů
Website: www.uoou.cz

16. Effective date

This Privacy Policy is effective from 15.3.2026.